Customer Satisfaction Survey

Please tell us how we are doing.  Your Feedback will help us to improve services and achieve 100% Customer Satisfaction.
Service Location/Address:
Branch Office Location:

Floor, Suite # or Office Name:
Your Name:
(This is kept Confidential)
Please indicate for each category whether or not Performance Environmental Services is meeting your expectations. Our goal is for 100% customer satisfaction, and we regularly use this feedback to improve our services. Please keep in mind that services vary by location and area, and not all items may be scheduled for daily service.
CATEGORY exceeds expect-
ations
meets expect-
ations
below expect-
ations
not rated / applicable COMMENTS
Company responds quickly to requests
Courteous janitorial staff
Staff Uniformed and/or ID badged
Office areas
Lobbies and entry areas
Corridors and hallways
Dust Control
Cafeterias and break areas
Conference Rooms
Elevators
Stairs and Escalators
Trash cans and liners
Overhead Vents and Diffusers
Bathrooms
Additional Comments: